Returns & Exchanges

At ARCINA ORI, we strive for complete satisfaction with every purchase. If your item isn't quite right, we offer returns for store credit or exchange within 14 days of delivery, provided items are in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all original garment tags and protective hygiene seals remain intact.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Quality Inspection & Credit

  Once our team receives and inspects your return, we will issue your store credit or process your exchange within 5 business days.